Indispensable to new and experienced practitioners involved in business change. Put your name in this book before someone "borrows it"!" - James Archer, Business Analyst of the Year 2009, Royal Borough of Kensington and Chelsea
Author: James Cadle
Publisher: BCS, The Chartered Institute
The development of business analysis as a professional discipline has extended the role of the business analyst who now needs the widest possible array of tools and the skills and knowledge to be able to use each when and where it is needed. This book provides 72 possible techniques and practical guidance on how and when to apply them.