This book offers a lively and critical account of the gig economy: its promises and realities, what is at stake, and how we can ensure that customers, workers, platforms, and society at large benefit from this global and growing phenomenon.
Author: Jeremias Prassl
Publisher: Oxford University Press
The digital revolution is changing the way we work. Online platforms like Amazon's Mechanical Turk and Uber connect workers and consumers directly, promising both convenience and flexibility. But convenience comes at a price. Traditional protections for workers have been denied to those selling their services in the 'gig' economy. Algorithms can discriminate and deny workers their livelihoods without chance of reply. In 'Humans as a Service' Jeremias Prassl cutsthrough the rhetoric of the sharing economy to expose the systematic exploitation of the new class of digital workers. He shows how legal reform can end the exploitation and restore worker protectionfor the digital age.