Raving Fans

A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.

Raving Fans

Author: Kenneth H. Blanchard

Publisher: HarperCollins Publishers

ISBN: 9780006530695

Page: 137

View: 521

A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.

Related Books:

Raving Fans
Language: en
Pages: 137
Authors: Kenneth H. Blanchard, Sheldon M. Bowles
Categories: Customer services
Type: BOOK - Published: 1998 - Publisher: HarperCollins Publishers

A guide to providing a successful customer service, written in the style of a parable, including advice on how to define a vision, learn what a customer really wants and institute effective systems to achieve excellent bottom line results.
Keith Richards on Keith Richards
Language: en
Pages: 288
Authors: Sean Egan
Categories: Music
Type: BOOK - Published: 2013-09-01 - Publisher: Chicago Review Press

The iconic life and career of the famed guitarist of the Rolling Stones is detailed in this compilation of interviews that spans the last 50 years. Featuring articles from GQ, Melody Maker, and Rolling Stone, as well as interviews that have never previously appeared in print, it charts Keith Richards’s
The One Minute Apology (Unabridged) CD
Language: en
Pages:
Authors: Ken Blanchard, Margret McBride
Categories: Business & Economics
Type: BOOK - Published: 2003-01-07 - Publisher: HarperAu

With his phenomenal bestsellers The One Minute Manager and Raving Fans, Ken Blanchard changed the way we approach management, leadership, and customer service. Now Blanchard, along with coauthor Margret McBride, presents a concept that, when implemented properly, is one of the most powerful actions for improving company and employee morale.
The Gospel of Customer Service
Language: en
Pages:
Authors: Bernard Smalls
Categories: Business & Economics
Type: BOOK - Published: 2010 - Publisher: Lulu.com

Books about The Gospel of Customer Service
CD Review
Language: en
Pages:
Authors: Bernard Smalls
Categories: Compact disc players
Type: BOOK - Published: 1994 - Publisher:

Books about CD Review